Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
What materials are your products made of?
Our pieces are made with high quality stainless steel, sterling silver, and gold plating to ensure durability and long-lasting shine
How should I care for my jewelry?
To keep your jewelry looking its best, avoid contact with water, perfume, and harsh chemicals. Store in dry place, preferably in the pouch or box provided
Do you ship internationally?
Yes! we ship worldwide shipping costs and delivery times may vary depending on location
How long does shipping takes?
Orders usually process in 3-5 business days. U.S delivers typically arrive in 5-7 business days, while international shipping may take 10-20 business days
What is return policy?
We accept returns or exchanges within 14 days of delivery, as long as items are unworn and in original package
Can I track my order?
Yes! Once your order has shipped, you'll receive a tracking number via email so you can follow your packaging
Will you restock sold out items
Some of our jewelry is limited edition and may not return once sold out. However, popular pieces are often restocked. You can sign up for email alerts or follow us on social media to be notified when restocks happen
Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service.